FAQs
You have questions? We have answers!
Who is East West Maintenance LLC?
East West Maintenance LLC is a nationwide property preservation company specializing in property maintenance, renovation, and compliance management.
I am interested in partnering with East West Maintenance LLC as a vendor – how do I see available jobs and apply?
To view available jobs and apply, register on East West Maintenance LLC’s vendor portal and complete the necessary onboarding steps.
What is required to become a vendor?
Vendors must provide a valid business license, insurance, W-9 form, and meet compliance requirements.
Who should apply to become a vendor?
Qualified professionals with experience in property maintenance, construction, or renovation services are encouraged to apply.
Do I need to be licensed?
Yes, licensing requirements depend on your location and the services you provide.
My business name changed, what documents do I need to submit?
You will need to submit an updated business license, W-9 form, and insurance certificate reflecting the new name.
What do I need to do if I changed my EIN number?
Submit an updated W-9 form with the new EIN number.
I’ve done all my paperwork. When do I get work?
Work is assigned based on demand, location, and qualifications. Ensure your profile is complete for better opportunities.
I’m getting some work - how can I get more?
Maintain high-quality work, meet deadlines, and stay responsive to project managers to increase your job assignments.
How can I connect with more Project Managers?
Engage with project managers through the vendor portal and maintain consistent communication.
How does East West Maintenance LLC determine the margins for each market?
Margins are based on regional pricing trends, job complexity, and market demand.
Who determines the scope of work?
The scope of work is defined by project managers based on property requirements and client expectations.
How long do permits take?
Permit processing time varies by location and project type; consult local authorities for accurate timelines.
Why do I keep getting reminders to update my insurance information? Do I need to update all my documents?
Insurance must be kept up to date to remain an active vendor. Update all required documents promptly.
Who do I contact about updating my vendor profile?
Reach out to the vendor support team through the portal for profile updates.
What if I change my bank information?
Submit an updated direct deposit form and notify vendor support to ensure uninterrupted payments.
Why have I not received my direct deposit?
Check your payment status in the vendor portal. If there are issues, contact accounts payable.
How quickly do you pay vendors?
Payment timelines vary by contract, typically ranging from net 15 to net 30 days.
How do I contact my Construction Manager?
Use the vendor portal or direct communication channels to connect with your assigned Construction Manager.
How do I handle change orders that affect the project’s scope of work?
Notify your Construction Manager immediately and submit a formal change request for approval.
How do I know if I successfully submitted my invoice to be reviewed by my Construction Manager?
Check the vendor portal for confirmation or follow up with your Construction Manager for status updates.